Homeless Services

The Norfolk CSB has a robust team whose passion is to serve the homeless.  We provide services through various programs which are described below.  Additionally, a list of food & shelter resources is provided below.  The list is updated regularly.

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Healthy Hotel Project

Everyone deserves a safe place, and we’ve been working through the COVID-19 pandemic to ensure that those most in need receive just that. Through the Healthy Hotel Project, over 200 members of Norfolk’s homeless community have received food, shelter, and medical care courtesy of Sentara Medical Group.  

We’re not currently accepting volunteers for this program, but there are still ways you can help! Please send an email to Carolsue McGehee if you would like to make donations or provide food: Carolsue McGehee.  

The Center

The CSB operates a 100-bed emergency shelter for single adults experiencing homelessness in Norfolk. In addition to providing year-round shelter beds, The Center provides day services to homeless individuals which include a midday meal, access to outreach and case management staff, assistance with navigating the housing process and linkage to benefits including SNAP (food stamps), health insurance, and more. 

The Center also serves as the City’s overnight shelter response during severely cold weather (as declared by the Emergency Operations Center) with up to 50 additional overflow spots.  If you would like to volunteer at The Center, or provide food/donations, please send an email of interest to: Rafael Roman.   

Street Outreach (PATH & Homeless Initiatives)

SAMHSA’s Projects for Assistance in Transition from Homelessness (PATH) funds services for people with serious mental illness (SMI) experiencing homelessness. Norfolk CSB currently has 2 full time case managers that conduct street outreach and navigate those persons through the housing process. They also provide short term case management services to clients during the navigation process and for 90 days once housed. In 2018, PATH served over 380 persons.

The Homeless Initiatives Project also provides street outreach to persons experiencing homelessness in Norfolk. This project funds two full time Outreach Specialists who provide direct services for those on the street, serve as navigators through the housing process, and provide short-term case management once an individual is housed. 

For more information about homeless services in Norfolk and surrounding areas, please visit The Southeastern Virginia Homeless Coalition's website:  https://www.hamptonroadsendshomelessness.org/svhc.html.