Board of Directors


These public meetings will be held electronically, pursuant to and in compliance with the City ordinance referenced above. The public may access these meetings beginning at 6:00 PM on the 4th Wednesday of each month, pursuant to the method set out below. Members of the public will not be allowed to comment or otherwise directly participate in the meeting -- only observe and/or listen. The public may make comments before or after the meeting via e-mail to Melissa Hansen, at The minutes will reflect and identify each member of the Board who is electronically or physically present. Agendas will be posted prior to the meetings. See the heading "Board Materials" below.

Norfolk Community Service Board - Board of Directors Meeting


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Meeting ID: 287 904 259 78 
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+1 804-404-9860,,491732345#   United States, Richmond 

Phone Conference ID: 491 732 345# 

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The Board of Directors for the Norfolk Community Services Board (Norfolk CSB) is a Policy Advisory Board. The Board is composed of a maximum of 18 BoDmembers, who must be residents of the City of Norfolk and are appointed by, and responsible to, the Norfolk City Council. The Board is representative of the community. One-third of the Board must be consumers or family members of consumers of Mental Health (MH), Substance abuse (SA), and/or Intellectual Disabilities (ID) services.

Board members are appointed to serve a three-year term and may be reappointed to consecutive second and third terms, with each term consisting of three years. After completion of three terms, an individual may be re-elected again following a 12-month wait-period. If an individual is initially appointed to the Board to fill an unexpired term from a member who is exiting the board, once that initial term ends, the replacing member may serve his/her three terms.

The officers of the Board are the Chair and Vice-Chair. Elected by the Board members, officers serve in their office for one year, and may be re-elected yearly until the completion of their final term.  Neither the Officers nor Members are compensated for their services.

Board Materials

Meeting Schedule & Location

Unless otherwise indicated as an announcement at the top of this page, the Board of Directors meet on the 4th Wednesday of each month at 6:00 p.m.  At the present, meeting are being held virtually using the Microsoft Teams Meeting platform.  Once the Emergency Declaration expires, the Board will return to in-person meetings. which will be conducted in the 3rd floor conference room at 7447 Central Park Business Drive, Norfolk, VA  23513. Any changes to this schedule will be posted at the top of this page as an announcement as soon as known.