The non-emergency line is staffed by public safety professionals trained to answer 911 and non-emergency telephone calls and dispatch police, fire, and medical resources.
Our Public Safety Telecommunicators gather critical information from callers to ensure the safety and quality of life for residents, businesses, and visitors in the City of Norfolk.
Call the non-emergency number, 757-441-5610, to report the following:
Citizens may also use, the Online Reporting System provided by the Norfolk Police Department.
What questions the Public Safety Telecommunicator will ask for non-emergency calls:
This line of questioning provides the most accurate and detailed information to the first responders so they may have up-to-date situational awareness responding to all regardless of nature.
For other questions that are not police related please call: