Some calls can be handled through other city departments over the phone or online such as:
- Abandoned Vehicles- When a vehicle has been in the same spot for longer than a week
- Burned out Street Lights
- Burned out Traffic Lights
- Deceased Animals - Animal Protection Unit does not pick up deceased animals.
- Illegally Parked Vehicles- during normal business hours, and the vehicle is not legally parked on a city street:
- Jail Visits - Inmate Information
- Landlord/Tenant Resources
- Contact the Bureau of Community Enrichment at 757-664-6782
- Protective Orders/Emergency Orders/Temporary Detention Orders/Warrants- To obtain information about securing warrants, protective orders, etc.
- Contact the magistrate at 757-664-4799
- Warrant Checks- Outstanding warrants in the City of Norfolk can be looked up online
Norfolk Cares Assistance Center
Anything not listed may be handled by Norfolk Cares Assistance Center at 757-664-6510.