Calling for Other Types of Assistance

Some calls can be handled through other city departments over the phone or online such as:

• Abandoned Vehicles - When a vehicle has been in the same spot for longer than a week
  • Contact Abandoned Autos
  • Phone: 757-664-6510
• Burned out Street Lights
  • Fill out the Street Light Repair
  • Phone: 757-664-6510
• Burned out Traffic Lights
  • Fill out the Traffic Signal Service Request
• Complete Criminal Background Checks
  • Contact the Virginia State Police.
• Deceased Animals - Animal Protection Unit does not pick up deceased animals.
  • Contact Waste Management
  • Phone: 757-664-6510
• Illegally Parked Vehicles- during normal business hours, and the vehicle is not legally parked on a city street:
  • Contact Parking Enforcement
  • Phone: 757-664-6222
• Jail Visits - Inmate Information
  • Contact the Norfolk Sheriff's Office
  • Phone: 757-664-4700
• Landlord/Tenant Resources 
  • Contact the Bureau of Community Enrichment at 757-664-6782
• Protective Orders/Emergency Orders/Temporary Detention Orders/Warrants - To obtain information about securing warrants, protective orders, etc.
  • Contact the magistrate at 757-664-4799
• Warrant Checks - Outstanding warrants in the City of Norfolk can be looked up online
  • Check the Norfolk Police Department's Wanted Person page

Norfolk Cares Assistance Center

Anything not listed may be handled by Norfolk Cares Assistance Center at 757-664-6510.