Public Feedback Portal - CALEA Accreditation

Public Feedback Portal - CALEA Accreditation

The Norfolk Police Department has been accredited by The Commission on Accreditation for Law Enforcement Agencies (CALEA) since 2016. As part of the Law Enforcement Accreditation process, we provide an opportunity for public feedback via the CALEA Portal located here:  https://cimrs2.calea.org/202

The purpose of public feedback is to receive comments regarding our compliance with CALEA standards, engagement in service to the community, delivery of public safety services, and overall candidacy for accredited status. These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide our agency with information to support continuous improvement, as well as foster our pursuit of professional excellence.

It is important to know that CALEA is not an investigatory body and subsequently the public portal should not be used to submit information for such purposes.  Additionally, there will be no response other than acknowledgement to submissions; however, the information will be considered in context to its relevancy to compliance with standards and the tenets of CALEA Accreditation.  

Standard titles may be viewed on the CALEA website: Law Enforcement - Standards Titles | CALEA® | The Commission on Accreditation for Law Enforcement Agencies, Inc.  The level of accreditation that Norfolk Police Department participates in include only those applicable standards that are in bold.  Questions related to the accreditation process may be directed to the Accreditation Manager kathy.payton@norfolk.gov