The Department of Finance Payroll Division is responsible for the timely and accurate processing of salaries, wages, and retirement system benefit payments for over 5,000 City employees and 4,000 retirement beneficiaries. The Payroll Division is also responsible for the processing, maintenance and integrity of data related to the management of Timekeeping and Absences. The Payroll Division generates balances and reports all periodic tax filings related to income tax withholding.
The Payroll Division strives to provide exceptional customer service and to ensure questions are answered timely and accurately. Below you will find commonly used forms/guides for employees and departments along with frequently asked questions. For additional questions that are not answered on this page contact us at email: FINPayrollProcessors@norfolk.gov or phone: (757) 664-4062 or fax: (757) 441-2909.