Reporting a Death

How to Report the Death of an Employee or Member

• Contact the Norfolk Retirement Office to report a retiree or beneficiary's death.  
  • Call (757) 664-4738
  • Fill out an online form
  • Email retirement@norfolk.gov 
  • Make an appointment

Upon notification of death, Norfolk Retirement Office will stop monthly retirement benefit payments to prevent overpayment. 

• Contact the City of Norfolk Department of Human Resources to report an active employee's death and for Life Insurance policy inquiries.  
  • Call (757) 664-4486 to make the report.

Life Insurance and Retirement Death Benefits may have beneficiary designations that identify the recipient(s) of possible death benefits. In some cases this may not be a spouse or child or the beneficiary may not be designated.

• Notify the Social Security Administration (SSA). Call 1-800-772-1213 to make the report.
• Additional list of government agencies and programs to notify of a death. 

Death Benefits from the Government

After a family member’s death, you may be eligible for death benefits from the government. 
Get detailed information about survivors benefits and what to expect from Social Security when you or a loved one dies.