Accounts Payable

The Accounts Payable Division of Finance is responsible for ensuring the timely and accurate disbursement of payments to the City’s internal and external customers, which includes the Citizens of Norfolk and the surrounding Cities, Vendors and City Employees. The Accounts Payable Division is also responsible for Vendor / Customer Management, Purchase Card Administration, 1099 Reporting, Unclaimed Property, Travel Authorizations and Payment Audits. The City maintains a decentralized organizational structure where each department has the authority to pay and meet vendor obligations for non-payroll disbursements. Vendor questions relating to the payment of an invoice should be directed to the department that ordered the products and/or services.