General Set-Out Rules

Please follow these general set-out rules:

  • Household trash, recycling, bulk waste, yard waste and tires are all collected at the curb.
  • Items may be taken to the curb beginning at 5 p.m. the day before collection and no later than 7 a.m. the day of collection.
  • Place carts six feet from vehicles, poles and other obstructions.
  • Cart lids should be closed.
  • Place carts so that the bar faces the street and wheels face the residence.
  • Empty containers should be removed as soon as possible, but no later than 11:30 p.m. on the day of collection.
  • Container must be stored 5 feet behind the building line or screened from view.
  • Trash is collected every week and recycling every other week. Learn your collection date.
  • Bulk waste must be called in to 757-664-6510, submitted via email, or entered online by 3 p.m. the day prior to collection.
  • Yard waste is collected on the same day as regular trash collection. View yard waste recycling guidelines.
  • Collection of non-commercial sized tires shall be limited to four (4) tires per collection day and twelve (12) tires per year.
  • All service issues must be reported within 24 hours, following collection day.