Gateway Academy

The Gateway Academy is an opportunity for eligible residents to gain knowledge in workforce readiness, life skills and vocational training to obtain an industry recognized credential.  The goal is for participants to complete the initial Academy classes which will prepare them for the vocational training experience.  Upon completion of Academy classes, the participant will be eligible to have training fully funded with supportive services.  The vocational training programs offered can lead to obtaining certifications and securing employment in this field.  Participants will receive assistance with their job search and may be placed on volunteer sites to help build their skills, resume and networking.  

  1. Madonna Flores

    Family Services Supervisor
    Phone: 757-416-4320

Services Available

May include.....
  • Vocational Training
  • Individualized Case Management
  • Resume Development 
  • Career Assessments & Planning
  • Job Coaching 
  •  Workforce Readiness
  • Volunteer Opportunities
  • Supportive Services

Quick Links


Must have the ability to participate in virtual services (access to phone, email, computer and/or internet)

Norfolk resident receiving SNAP benefits and at least one of the criteria below: 

  • Misdemeanor or felony convictions
  • 18-49 years old with no dependents on SNAP case or exemptions (ABAWDS)
  • Child Support case with TANF debt owed
  • Youth/Young Adult transitioning from foster care between the age of 17-24 yrs old

Available Training Programs

Available trainings may include; 

  • Certified Customer Service Professional
  • Certified Medical Assistant* (CCMA)
  • Certified Nursing Assistant (CNA) 
  • Commercial Driver's License (must have a valid driver's license)
  • CompTIA  A+ Certification*
  • Medical Administrative Assistant* (MAA)
  • Medical Billing & Coding* 
  • Phlebotomy Technician*
  • ServSafe Food Protection Manager 
  • Skilled Trades - Welding, Plumbing, Carpentry

*HS Diploma or GED required

Please be advised that some criminal convictions may exclude participation in certain training programs. 

**Eligibility to participate in training programs may require educational testing, background checks, Driver's License, etc. as established by local training providers. 

Additional Information

email Madonna Flores or call at 757-416-4320. You may also complete the screener form and someone will contact you.