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Human Services
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Adult Services
Report an incident of suspected abuse or neglect to Adult Protective Services. Assistance with nutrition, medical needs and nursing home care.
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Children's Services Act (CSA)
Services for at-risk youth and their families are purchased from a single state pool of funds.
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Community Links & Resources
Connect with other resources in the local area.
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Disabled Veterans Real Estate Tax Relief
Armed forces veterans who are 100% service-connected disabled are eligible to apply for real estate tax exemption on their primary residence, regardless of income.
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Emergency Utility (Water) Payment Program
The City of Norfolk's Utility (Water) Payment Program helps eligible residents avoid disruption of water service.
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Family Services
Supportive, protective and preventive services including Adoption and Foster Care, Child Protective Services, Prevention Services and the Homeless Action and Response Team.
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Fiscal Year 2021 Human Services Grant
Solicitation, application and instructions for FY21 Human Services Grant
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Homelessness
Resources available for homeless families and individuals in Norfolk who are seeking time limited services.
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Juvenile Services
Find out what programs and services are available to meet the needs of youth in the juvenile justice system.
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PowerUp! Partners & Discounts
PowerUp! Partners and Discounts The PowerUp! program is designed to increase access to Norfolk’s many arts, entertainment and cultural amenities by offering free or discounted admission and/or membership fees to low-income residents.
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CARES/Re-Entry T.E.A.M.
Learn more about the Norfolk CARES T.E.A.M. and employment services available.
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Public Assistance
Benefit program descriptions. Screen for eligibility and apply for public benefit programs online.
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Ready By 5
Ready by 5, kindergarten readiness. pre-school children's program
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Senior Resources
Programs tailored to the needs of senior and/or disabled citizens.
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Student Internships
Apply for a college internship in social work.
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Norfolk Foster Care Assessment