Human Services

Adult Services

Report an incident of suspected abuse or neglect to Adult Protective Services. Assistance with nutrition, medical needs and nursing home care.

Children's Services Act (CSA)

Services for at-risk youth and their families are purchased from a single state pool of funds.

Community Links & Resources

Connect with other resources in the local area.

Disabled Veterans Real Estate Tax Relief

Armed forces veterans who are 100% service-connected disabled are eligible to apply for real estate tax exemption on their primary residence, regardless of income.

Emergency Utility (Water) Payment Program

The City of Norfolk's Utility (Water) Payment Program helps eligible residents avoid disruption of water service.

Eviction Prevention

Family Services

Supportive, protective and preventive services including Adoption and Foster Care, Child Protective Services, Prevention Services and the Homeless Action and Response Team.

Fiscal Year 2022 Human Services Grant

Solicitation, application and instructions for FY22Human Services Grant

Juvenile Services

Find out what programs and services are available to meet the needs of youth in the juvenile justice system.

PowerUp! Partners & Discounts

PowerUp! Partners and Discounts The PowerUp! program is designed to increase access to Norfolk’s many arts, entertainment and cultural amenities by offering free or discounted admission and/or membership fees to low-income residents.

CARES/Re-Entry T.E.A.M.

Learn more about the Norfolk CARES T.E.A.M. and employment services available.

Public Assistance

Benefit program descriptions. Screen for eligibility and apply for public benefit programs online.

Ready By 5

Ready by 5, kindergarten readiness. pre-school children's program

Senior Resources

Programs tailored to the needs of senior and/or disabled citizens.

Student Internships

Apply for a college internship in social work.

Norfolk Foster Care Assessment

Home-Based Childcare Network