Trash & Recycling

Bulk Waste Collection 

  • Requests for bulk waste pickups must be made by 3 p.m. the day prior to collection. 
  • Requests can be made using the MyNorfolk Mobile App (available for iOS and Android) or on the Citizen Services Portal - www.mynorfolk.org
  • Requests can also be called in to the Norfolk Cares Center at (757) 664-6510 or via email at healthyneighborhoods@norfolk.gov.
  • Click HERE to watch a video tutorial on how to request a bulk item pickup using the MyNorfolk App and online portal. 

Curbside Recycling Schedule

Collection occurs every other week on the same day as trash collection.

Review the Curbside Recycling / Trash Collection Schedule.

Garbage Collection

Review the following garbage collection tips:

  • Cart lids should be closed
  • Household trash, recycling, bulk waste, yard waste and tires are all collected at the curb
  • Items may be taken to the curb beginning at 5 p.m. the day before collection and no later than 7 a.m. the day of collection
  • Place carts six feet from vehicles, poles and other obstructions
  • Place carts so that the bar faces the street and wheels face the residence
  • Collection of non-commercial sized tires shall be limited to four (4) tires per collection day and twelve (12) tires per year.
  • Yard waste is collected on the same day as regular trash collection

Trash Can

Request an additional trash can or trash can repair, this is a Citizen Services Portal request (Request Additional Waste Container/Container).

Waste Management

The City of Norfolk provides quality, comprehensive and environmentally sound waste management services.


Waste Wizard

Recycle or Trash? If you're not sure how to properly dispose of something, just ask the Waste Wizard! 
Search any item from aerosol cans to yoga mats and find out which bin to put it in.