Pothole Repair

Reporting Potholes

Help Us Fill in the Gaps that Nature Left Behind!

Three easy ways to report a pothole on city road:

  • Call the Norfolk Cares IMPACT Call Center 757-664-6510.
  • Email Email Healthy Neighborhoods (please include a description of the pothole and the nearest address and cross street in your report).
  • Fill out the online Pothole Form.
  1. 1 Locating Pothole
  2. 2 Apply Sand to Keep From Sticking to Tires
  3. 3 Compact Hot Mix Asphalt
  4. 4 Fill and Level Pothole with Hot Mix Asphalt
  5. 5 Applying Tack
  6. 6 Cleaning Debris from Pothole