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Customer Service 


Water and wastewater fees are reinvested to build, maintain and improve the City's water and sewer infrastructure, which includes a vast network of pipes, pump stations, treatment plants and storage facilities.

Community Outreach

Access water resources for home and school. 

Protect the Pipes

Learn how you can help prevent costly plumbing issues.


Water and wastewater utility funds financial and compliance reports.

Reservoirs and Fishing

The Norfolk reservoirs are available for fishing and boating sunrise to sunset.

Water Quality

Learn more about your water, view water quality reports and more.