Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Parking - Passport
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Registering for PassportParking Mobile Pay is free of charge. There will be a $0.20 convenience fee added to each parking session. Usual parking rates still apply.Parking - Passport
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Yes. Your credit card number is encrypted when you sign up and is never entered, displayed, or spoken during a transaction.Parking - Passport
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Once you pay with Passport Mobile Pay, the zone and space information that you enter is immediately sent to the parking enforcement’s monitoring system.Parking - Passport
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Yes. All transactions can be viewed by logging into your Passport Mobile Pay account. You also have the option of receiving receipts by email or simply printing directly from your account.Parking - Passport
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Passport does not own, manage or enforce parking facilities. We don’t issue citations and we can’t overturn them for you. Don’t worry though, you can find your receipt online from your Account Management page at www.ppprk.com/park. Follow the instructions on the citation to begin your appeal or call PassportParking Helpdesk for information on contacting the owner/operator.Parking - Passport
Parking Meters
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Parking Meters
Yes. There is a convenience fee of .40 cents.
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Parking Meters
Yes. Credit/debit card transactions are encrypted.
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Parking Meters
Parking Enforcement Officers are able to view all posted payments status of Park Mobile Mobile Pay for the City of Norfolk owned facilities.