Civil Rights in Norfolk

The City of Norfolk follows all federal, state and local civil rights laws and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, pregnancy, and more. The City of Norfolk is committed to treating everyone fairly, no matter who they are or what they believe.

KNOW YOUR RIGHTS in English. Español. Filipino.

Did You Know?

1 imageAbout 13 out of every 100 Americans have a disability, and some age groups, races, and places have more people with disabilities than others.

2 imageHelping people who don't speak English well isn’t just a legal requirement; it gives everyone a fair chance to join in and benefit from City services.

3 imageSidewalks have ramps at corners to help everyone move around safely but ramps weren’t required until the Americans with Disabilities Act in 1990.

If you or someone you know needs help using City of Norfolk services and programs, feels they've been treated unfairly by the City, or wants to know what Norfolk is doing to help, you are in the right place.

How can Team Norfolk help you?

  1. I need to know what the City of Norfolk is doing to improve accessibility.
  2. I need a disability accommodation to access services.
  3. I need help to understand English.
  4. I need to report unfairness in a City of Norfolk program or service.

The City of Norfolk is actively working on two things:

  1. Assisting people with disabilities, and
  2. Assisting people who don't speak English well.

Since 2022, the City has put up new posters to explain civil rights; helped City staff provide translation; bought translation devices for City departments; hired more people who can speak different languages; made sure civil rights rules are being followed; and taken action to see if City programs and buildings are accessible. 

Beginning June 2025, the City will host a series of “Community Conversations” focused on the accessibility of city services for individuals with disabilities. These meetings are part of an update to the city’s Americans with Disabilities Act (ADA) Self-Evaluation and Transition Plan. Community participation will guide Norfolk’s plan to enhance accessibility.

Sign up to attend a Community Conversation, subscribe for updates, or share your thoughts about accessibility in Norfolk online. Public comments are invited until 11:59 p.m. on June 30, 2026.

You can also follow this page or email DEI@norfolk.gov with questions.

Community Conversations Self-Evaluation


Resources and Forms