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Children Calling for Help & 911
Children can be very helpful when they are taught how to properly call for help. Teach your children how and when to call for help and how to use 911 properly.
Virginia 911 Friends
Teach children to memorize their:
  • Complete Address
    • House number, street name and city or town they live in
  • Phone number
  • Street names near home
  • Their surroundings
  • Mommy and Daddy's 'real' names

Children, Cell Phones and 911
  • Be sure to teach your children how to call for help from a cell phone
  • Many cell phones require pressing the "Send" button
    • Be sure you teach your children to press the "Send" button after pressing 911
  • Also teach them how to properly disconnect or "end" the call


It is important they not play on the emergency lines.
  • We receive thousands of calls daily. Children and teenagers who are playing with phones, calling in false calls or are trying to be funny can tie up a Telecommunicator who could be answering an true emergency call
  • We are trained to make every attempt to ensure if the person calling requires help, even when it sounds like they are just playing. If there is no answer on the call back, we will attempt to locate the caller and will send assistance to be sure everything is okay
  • Keep your phone out of children's reach until they are old enough to use it properly. If you have a cell phone, utilize the key lock feature

Let's Get Ready
Sesame Street Workshop ©, along with project partners has created "Let's Get Ready Together for Emergencies." Helping children know their full name along with their parents full name will help the 911 dispatcher assist children when they dial 911. Simply watching the video "Know Your Name" will Help Us, Help You.

Let's Get Ready