The Department of Neighborhood Services is leading the city’s efforts to prevent evictions. The Eviction Prevention Center provides financial assistance and other resources to eligible Norfolk renters who are facing evictions due to unforeseen hardships. This is not a long-term rental assistance program and assistance is only available once within a 12-month period.
The Norfolk Eviction Prevention Center program does not provide emergency assistance. Therefore, if your landlord has obtained possession of the property, or you have received a 72-hour notice.
All assistance is subject to change based on availability of funding and other factors as determined by the City of Norfolk Eviction Prevention Center.
• Have not received a 72-hour notice or your landlord has not taken possession of the property.
• Must live in rental property located In Norfolk.
• Current rental ledger must be submitted within 3 business days of your application submission.
• Past due rental balance must be a minimum of $100 and cannot exceed $5,000. However, the maximum amount of assistance is up to $3,250 per household.
• Have the ability to make partial rent arrears payments and continue to pay ongoing rent.
• Not exceed gross household income of 80% area median income.
• Landlord must be willing to participate in the program.
• Have not received assistance from the Eviction Prevention Center within the last 12 months.
• Gather household income from all sources who are listed on the lease and adults 18 years of age and over that contribute to household rent. Example: paystubs, social security, disability, and other benefit letters, etc.,
• Utility bills (electric, water gas).
• Gather your landlord’s name, email, and contact number.
• Request a current rental ledger* from your landlord and/or leasing agent. This information is required to complete your application and should be emailed to evictionprevention@norfolk.gov within 3 business days of your on-line application submission. This is a very important step in the process and your application will be closed if you do not meet the 3-day deadline.
* Rental Ledger is a report that shows in detail rental payments made to your landlord.
Norfolk
Virginia
You may be contacted by Virginia Commonwealth University’s (VCU) Eviction Lab to participate in a paid survey or interview process discussing renting and housing instability. Whether you have experienced eviction in the past or have avoided eviction thanks to programs like the Norfolk Eviction Prevention Center, your response is valued and will be used to help inform future policy and program changes.
This question does not impact eligibility for assistance.
In the spaces below, enter the amount of income before taxes and all other deductions (GROSS) from all sources and all persons
If you would like to see what qualifies as income, please click this here.
In this section, use the drop-down menu to answer the following questions. If the question does not apply to you enter the number zero for the answer.
NOTE: THE TOTAL NUMBER FOR THIS SECTION SHOULD EQUAL THE TOTAL NUMBER OF HOUSEHOLD MEMBERS ENTERED IN THE APPLICANT SECTION.
In this section, answer the following questions. If the question does not apply to you select "No", enter the number zero or "None of the Above" for the answer.
NOTE: THE TOTAL NUMBER FOR THIS SECTION SHOULD EQUAL THE TOTAL NUMBER OF HOUSEHOLD MEMBERS BETWEEN THE AGE OF 0 and 17 YEARS OF AGE ENTERED INTO THE AGE OF HOUSEHOLD MEMBERS - CHILDREN SECTION.
NOTE: THE TOTAL NUMBER FOR THIS SECTION SHOULD EQUAL THE TOTAL NUMBER OF HOUSEHOLD MEMBERS BETWEEN THE AGE OF 18 or OLDER ENTERED INTO THE AGE OF HOUSEHOLD MEMBERS - ADULTS SECTION.
1. Request for Assistance does not automatically qualify you for financial assistance.
2. Payment will only be processed up to the month you applied. (Example, if you apply in March, financial assistance will not be offered beyond that month.)
3. Your application will be reviewed to determine if you meet program criteria. An Eviction Prevention staff member will:
a. Verify Income (you must be 80% or below the Area Median Income)
b. Verify Rental ledger to validate your amount owed.
c. Calculate the allowable rental arrears payment.
4. Processing time varies from 4-6 weeks based on the number of applicants.
We understand requests for assistance are time-sensitive, especially when eviction is imminent. We will do our very best to respond to all emails as quickly as possible from tenants at risk of imminent eviction. At the latest, staff from the Eviction Prevention Program will respond to each email within 10 business days (excluding weekends) depending on volume of call and emails.
1). The information being provided for assistance from the Norfolk Eviction Prevention program is complete and accurate to the best of your knowledge. 2). The information provided will be verified and used to determine eligibility for the Norfolk Eviction Prevention program. 3). Intentionally providing incorrect and/or misleading information, will require repayment of all benefits received or result in the application being denied for assistance. 4) No other, City, State or Federally sponsored assistance has been received for an identical period for the identical financial assistance requested. 5). I hereby AUTHORIZE THE RELEASE OF MY INFORMATION to the City of Norfolk Staff to obtain information as it pertains to this application.
This field is not part of the form submission.
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