Yes! All individual responses to the survey are kept by ETC Institute to ensure confidentiality. ETC Institute will analyze and compile the data and present the findings to City leadership.
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Your address was sampled at random from a list of all addresses from the post office by ETC Institute. This is a standard service offered by the post office. It is not a city government file and no household member is named in the file.
The resident of the property should complete the survey.
ETC Institute randomly selected households within our jurisdiction to receive the survey. We would also like to choose, in an unbiased way, a person within each household to complete the survey. This way we ensure the results are representative of our community as a whole. While it may seem a bit strange, using the “birthday method” is a simple way to select an adult from within each household without permitting bias in our results.
We would prefer that you complete the survey. The “birthday method” (See FAQ #3) creates the most representative sample of our jurisdiction. You’ll be surprised at how much you can contribute.
Yes, we are here to serve all residents, and it is important to us that we get feedback from a complete cross-section of our residents.
No, please don’t fill it out again. The second copy is distributed as a reminder to all people selected to be sent a survey and sent again for your convenience. Thank you for completing the first survey.
The sample was designed to be as representative as possible of the population of our city, so by sending copies of the survey to people who request a copy, we would skew the sample and make the results less meaningful. However, for the 2022 survey, in order to allow all citizens to offer their input, a general public survey link will be on the city’s website, along with paper copies at designated locations, available after October 24.
This is the main reason ETC Institute asks demographic questions. This is how they will compare the data received to the recent Census data to ensure that it is representative and scientifically valid.
After survey data is compiled and analyzed by ETC Institute, City administration and staff will review your feedback carefully and make appropriate improvements in programs and services. Listening to you, our citizens, is critical to our effort of becoming a Well-Managed Government.
We want to compare the demographic profile of those responding to the demographic profile of the municipality as presented by the Census. In order to be able to do this, ETC Institute asked the race and ethnicity question the same way the Census does. The census designates Hispanic as an ethnicity, not a race.