Will there be a list of certified testers available to us?

Yes, a list of certified testers is available here. The Department of Utilities advises you should also check the Virginia Department of Professional and Occupational Regulation website each year to ensure that your chosen tester is still a properly certified and approved tester as certifications are subject to expiration and revocation. The City does not endorse, guarantee, or warrant any work performed by the testing contractors. All interactions between customers and contractors are private transactions between these two entities. This list may not include all of the certified testers working in the area. We provide this list as a convenience to our customers.

Show All Answers

1. Why does the City of Norfolk Department of Utilities have a Backflow Prevention and Cross Connection Control Program?
2. What is a cross connection?
3. What is backflow?
4. How can backflow be problematic?
5. What is a backflow prevention device?
6. What can you do to help?
7. Are all residential homes required to have backflow devices?
8. I don’t have a irrigation, sprinkler systems, boilers, geothermal heating systems or medical equipment connected to the City’s water system, do I need a device?
9. How often do I have to have my backflow assembly tested?
10. How much will the inspections/maintenance cost?
11. Will there be a list of certified testers available to us?
12. Will I receive notification when to perform my test?
13. What if I don’t receive a letter?
14. What do I do with my test report?