Do I need to include a photo when submitting a service request?

Adding a photo is optional.

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1. What mobile phone platforms do you support?
2. What happened to the requests I submitted through request tracker prior to MyNorfolk?
3. How can I look up City information from the MyNorfolk website or mobile app?
4. Can I submit a service request anonymously?
5. Can I have a copy of my service request sent to my email address?
6. Will you sell, share, or otherwise use my email address?
7. When I submit a service request who will fulfill the request and how long will it take?
8. Is there a limit to the number of service requests that I can enter?
9. Do I need to include a photo when submitting a service request?
10. Why is my address not found when entering a service request or using the Find City Info map?