Will my existing user name and password work via myNorfolk?

Unfortunately, no however you can establish a new user account via myNorfolk and receive:

  • Status of Service Requests (Open, In Progress, Cancelled, Completed)
  • Enables you to subscribe to a Service Request that you may be interested in tracking.
  • GPS tracking for specific location (where cell service is available)

Additionally, should you not wish to establish a new user account, you may also utilize your existing Facebook or Google sign in to utilize myNorfolk.

Show All Answers

1. What happened to Citizen Request Tracker?
2. So what happened to the open requests I have submitted through Citizen Request Tracker?
3. How will I receive updates on the open Request Tracker requests I had?
4. Will my existing user name and password work via myNorfolk?
5. How can I find my existing requests in myNorfolk?
6. So how will the migrated service request look like in myNorfolk?
7. I am unable to find my service request address via myNorfolk, so how do I find out what’s going on with the request?
8. I remember what form I used to fill out in Request Tracker I don’t know what request type to use in myNorfolk.