What is the Communications Sales Tax?

Under legislation enacted by the 2006 General Assembly, House Bill 568, the Virginia communications sales and use tax, also referred to as the Communications Sales tax, replaced most of the previous state and local taxes and fees on communications services, effective January 1, 2007. This tax replaced all "franchise fees" previously paid by cable TV service companies in Virginia.

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1. Why has Verizon not made FIOS services available to City residents?
2. Does any provider have an exclusive franchise in Norfolk?
3. Are cable prices regulated?
4. Why do other Cities in the area have different channel lineups?
5. Why am I billed a month in advance for service?
6. What is the Communications Sales Tax?
7. What are the Cable TV Consumer Rights?
8. Where should I complain?