Are cable prices regulated?

Much of the regulation of cable companies is done by the Federal Communications Commission ("FCC") and at the federal government level. FCC guidelines give the City of Norfolk the authority to regulate the rate for Basic service, the lowest available level of service when there is no competition. Currently, Norfolk does not regulate the base rate for cable service because the FCC has determined that with direct broadcast satellite providers (DirecTV and Dish Network) there is adequate competition; therefore, Cox may charge what it believes the cable-buying market will pay.

Show All Answers

1. Why has Verizon not made FIOS services available to City residents?
2. Does any provider have an exclusive franchise in Norfolk?
3. Are cable prices regulated?
4. Why do other Cities in the area have different channel lineups?
5. Why am I billed a month in advance for service?
6. What is the Communications Sales Tax?
7. What are the Cable TV Consumer Rights?
8. Where should I complain?