Yes, we accept Visa and Mastercard ONLY over the phone. 757-441-1752. We do not accept any walk-in payments at the cemetery offices.
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The grounds are open everyday from sunrise to sunset.
Riverside and Forest Lawn cemetery offices are open Monday-Saturday from 9:00 am to 3:30 pm. Funeral arrangements are by appointment only. Masks are required in all cemetery offices. There are no walk-in services like grave locations. Please visit our website www.norfolk.gov/cemeteries or call us for more information.
Calvary and Elmwood cemeteries are closed to the public. Calvary funeral arrangements are by appointment only.
Yes, funeral arrangements are by appointment only. Please do not visit one of our offices without calling first. We do not accept appointments before 9:00 am or after 2 pm.
We do not offer walk-in services like grave locations. Please visit our website www.norfolk.gov/cemeteries or call us for more information.
No, we do not do buy backs, sales or exchanges. Some owners have had success listing their property on Craigslist, Facebook or even local churches. Once you have a buyer, please contact us for further direction on the transfer of ownership.
At this time we do not offer notary services.
No, A death certificate may be obtained through the Department of Vital Statistics or the funeral home.
We do not accept, sell or install headstones. We do install foundations. Contact a (licensed & insured) local monument company for assistance.
That is a temporary marker and are supplied by the funeral home.
We do not remove temporary markers for any reason.
Funeral arrangements are by appointment only. Masks are required in our offices. We require notice 48 hours prior to the service to better service you and the family. Please call 757-441-1752.
NO WALK-IN SERVICES. For grave location help, call us or download our grave location app at www.norfolk.gov/cemeteries.
To align with the governor’s estrictions for social distancing:
• Graveside/committal services are considered religious ceremonies for which there is no gathering limit. Masks and 6 feet of social distance are required..
• 3-person limit per family making funeral arrangements inside the cemetery office.
• Only one family at a time will be served in cemetery offices.
To align with the Virginia Cemetery Association, the following will become effective as of Saturday, March 28.
• The Bureau of Cemeteries will not be use tents for services until further notice. The presence of a tent encourages people to gather under them and also provides additional surfaces where the virus may be transferred to family members as well as cemetery and funeral home staff members.
• 3 chairs will be put out at services until further notice. Chairs encourage people to sit shoulder to shoulder which does not allow for six feet of social distancing.
Yes, all casket burials need them, however we do not sell them. Your funeral director will assist you.
Urns do not require an urn vault.
Any non-breakable container will do including the temporary plastic container received from funeral home. We do not require an urn vault however, we would like to know if the urn is larger than 12 x 12.
One bathroom is available to the public at Forest Lawn cemetery, open 9am-3:30 pm. There are no public bathrooms available to visitors at this time at Riverside Memorial Park. Calvary and Elmwood cemeteries’ offices are closed to the public.
The City of Norfolk - Human Services department may be able to help indigent residents of Norfolk with burials and cremations.
Please use the resources listed below:
We do not offer walk-in grave location services at this time. Please use our app which can be downloaded at https://www.norfolk.gov/cemeteries or see the maps at the front of Riverside, Calvary and Forest Lawn Cemeteries. Maps to all cemeteries can be found online at each cemeteries’ webpage at https://www.norfolk.gov/cemeteries .
BLOODLINE HEIR OWNERSHIP
The burial rights to a lot/grave pass to all bloodline kin upon the death of the lot/grave owner.
Please see the following steps to determine ownership:
For burials, a bloodline heir has the right to bury someone on a first come, first served basis. The bloodline heir does not need to get permission from other bloodline heirs.
Other ways to take over ownership of a grave/lot:
How to make burial arrangements for a deceased who is not a bloodline heir:
No, we do not accept any walk-in payments at the cemetery offices. Please send installment payments to Forest Lawn Cemetery, 100 Granby St., Norfolk, VA 23505. We also accept Visa and Mastercard over the phone.
We do not accept personal checks for burial services. We do accept money orders and cashier’s checks, (made payable to the City of Norfolk) cash and Visa and Mastercard.
No. A new Virginia law went into effect July 1st, 2021 that prohibits the release of balloons outdoors. The law applies to anyone aged 16 or older, who intentionally releases or discards any non-biodegradable balloons outdoors. https://law.lis.virginia.gov/vacode/title29.1/chapter5/section29.1-556.1/
§ 29.1-556.1. Release of certain balloons prohibited; civil penalty; community service.
A. It is unlawful for any individual 16 years of age or older or other person to intentionally release, discard, or cause to be released or discarded outdoors any balloon made of a nonbiodegradable or nonphotodegradable material or any material that requires more than five minutes' contact with air or water to degrade. Any person convicted of a violation of this section is liable for a civil penalty of $25 per balloon released or discarded, which shall be paid into the Game Protection Fund established pursuant to § 29.1-101. If an individual under the age of 16 releases a balloon by arrangement with or at the instruction of an adult, the adult shall be liable for the civil penalty assessed.
B. The provisions of this section shall not apply to any (i) balloon released (a) by or on behalf of any agency of the Commonwealth or the United States or (b) pursuant to a contract with the Commonwealth, the United States, or any other state, territory, or government for scientific or meteorological purposes or (ii) hot air balloon that is recovered after launch.
1991, c. 607; 2021, Sp. Sess. I, c. 420.