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1. What if my incident does not meet the criteria?

If your incident is an emergency, call 911. If non-emergency call 757-441-5610.

2. What if this happened in another city can I file a report using this online police citizen reporting system?

No, If a crime took place outside of the City of Norfolk please call the police department for that city.

3. What if this happened on a state Freeway?

If this took place on a state Freeway please call the Virginia State Police Office nearest you.

4. What is a known suspect?

A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in.

5. What kind of reports can I file online?

• Harassing phone calls (without threats of violence)


• Larceny (total property value can not excess $500.00)


• Larceny from a building or a secured building where an insider took property and not the result of a burglary. (total property value can not excess $500.00)


• Larceny from vending/coin machine(total property value can not excess $500.00), washer/dryer machines in a common area or open business


• Larceny from vehicle (total property value can not excess $500.00) (This does not include the amount of damage to vehicle, just property taken from the vehicle)


• Larceny of parts from vehicle (total property value can not excess $500.00). If the ignition has been tampered with, that is "Tampering with an auto" and an officer will be dispatched)


• Larceny of a bicycle (total property value can not excess $500.00)


• Obscene communications (Without threats of violence)


• Shoplifting (total property value can not excess $500.00) when there is no one in custody, it did not just occur with suspect description and direction of travel, and no one being pursued by a private citizen


• Vandalism total property value can not excess $500.00 and there was no shooting into occupied dwellings)


• Stolen license plates


• The Norfolk Police do not take lost item or lost property reports including lost cell phones


• A lost firearm is the ONLY "lost property" report that will be taken by an officer in person.