What do I need to do to earn the incentives?
The first thing to do is to make contact with the Optima Health program staff through
the Care Coordination telephone numbers, listed on the back of your member ID
card. Tell them that you have one of the eligible conditions, and would like to
participate in the program. They will assess your condition to determine how often
you need to have contact with your program Health Coach. You will need to have
contact with your Coach either by telephone or by email according to the schedule
explained to you by your Health Coach.

In addition to the contacts with your Health Coach, there are other requirements that
must be met to achieve the incentive. Your Health Coach will give you all of the
program details, however some of the requirements follow:

Respiratory Disease Management:

1. Physician follow up for asthma or Chronic Obstructive Pulmonary Disease
(COPD) at least once a year.

2. Development of an asthma/COPD management plan.

3. Development of an appropriate nutrition and activity plan.

Show All Answers

1. What disease management programs are part of MyLife MyPlan Rewards?
2. Am I eligible to participate in this program?
3. How do these programs work?
4. Will my employer be able to access my records or personal information from this
5. I am currently in the Diabetes program, what do I need to do?
6. Are my spouse and dependents eligible for this program?
7. What do I need to do to earn the incentives?
8. Do I still have to see my doctor?
9. If I meet some of the requirements, but not all, are the incentive payments prorated?
10. Are there any other requirements?
11. What if I have multiple conditions, such as diabetes and asthma. Will I earn double
12. Who do I contact if I have more questions?
13. What if I have a Flexible Spending Account (FSA)? How does that work with this?
14. Who will issue and administer the healthcare debit card?