How do these programs work?
Eligible employees who participate and complete the program requirements will be
eligible to receive incentive dollars on a healthcare debit card. Spouses and
dependents are also encouraged to participate in these programs, however, only
eligible employees can earn incentive payments.

If an employee has any of the conditions included in the program, they should
contact the Optima Health Care Coordination Line at (757) 687-6340, or toll free at
(877) 817-3037. It is the responsibility of the employee to reach out to Optima
Health and enroll in the program in order to meet the requirements for the incentive.

Show All Answers

1. What disease management programs are part of MyLife MyPlan Rewards?
2. Am I eligible to participate in this program?
3. How do these programs work?
4. Will my employer be able to access my records or personal information from this
5. I am currently in the Diabetes program, what do I need to do?
6. Are my spouse and dependents eligible for this program?
7. What do I need to do to earn the incentives?
8. Do I still have to see my doctor?
9. If I meet some of the requirements, but not all, are the incentive payments prorated?
10. Are there any other requirements?
11. What if I have multiple conditions, such as diabetes and asthma. Will I earn double
12. Who do I contact if I have more questions?
13. What if I have a Flexible Spending Account (FSA)? How does that work with this?
14. Who will issue and administer the healthcare debit card?