Who can file a complaint?

If you think the City of Norfolk has failed to provide services, denied participation in or access to City services, programs, or activities, denied benefits of City services, programs, or activities, or has otherwise subjected you or someone else to discrimination based on race, color, national origin, religion, familial status, age, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by applicable law, you can file a complaint.

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1. Who can file a complaint?
2. How do I file a compliant?
3. What happens after I file a compliant?
4. Can I file my complaint somewhere else?