Three things that may impact your monthly HRUBS charges that you might not know about.
Through HRUBS, customers conveniently receive one combined bill for water, wastewater, and related public services rather than multiple bills. These varying services are delivered and billed differently. To understand your HRUBS bill better, take a minute to review how water fees are assessed. It is the first step to understanding changes in your HRUBS bill.
1. Water fees are charged by usage, not necessarily the date of delivery.
Unlike at the grocery store where you may purchase liquids by the gallon, your water utility only charges per CCF (748 gallons) used. Anything less than that at the time of the meter reading combines with the next service period until a billable amount is reached. So if you feel like you are not using more water, but your bill was different from last month, it's probably some water usage carried over from the last period. It's common to fluctuate up or down a CCF. It all depends on when that billable 748 gallons is reached.
2. The billing cycle length varies slightly each month.
A few days longer can mean more daily charges (stormwater and trash), which can raise your bill by a few dollars regardless of water use. The good news is this typically balances out over the calendar year because a longer service period one month means a shorter service period another month.
3. There may be a problem on the property.
If your bill increased $40 or more and you don’t recall using extra water, it’s time to investigate. You may have a leak.
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Watch and Share "It's Not by the Gallon" and "The Billing Cycle"