Know Your Zone-Evacuation


Know When to Evacuate

The City of Norfolk implements the Virginia Department of Emergency Management’s Know Your Zone program. Whether the decision is voluntary or mandatory, be sure to listen to Norfolk officials who will determine the best course of action. If an evacuation notice is issued, information will be distributed through all City of Norfolk messaging channels.

Steps to Take Now

  • Know Your Zone: Find your evacuation zone. If you need assistance, please call Norfolk CARES at 757-664-6510.
  • Know Where You Will Go: The best place to evacuate is the safest place closest to home, preferably with family or friends. Use the evacuation map to identify places you could go. If needed, emergency shelters will be open, but these are bare minimum facilities, so be prepared to bring what you need.
  • Sign Up To Be Notified: Norfolk will use all available means to notify people of an evacuation, but the best way to get the message is to register for the City’s notification system, Norfolk Alert. Registering ensures that you are notified directly in the way you prefer and receive updates after the storm has passed.
  • Obtain Flood Insurance: Homeowners insurance does not cover flood damage from natural disasters. Visit FloodSmart for more information.
  • Read the Virginia Hurricane Evacuation Guide (PDF)
  • Secure Your Home (tie down outdoor furniture, remove debris, trim branches/trees, clean drain system, move vehicles to higher ground)
  • Create an emergency supply kit

Two Types of Evacuation

  • Mandatory Evacuation: Are just that; you must evacuate. If you choose to stay, you do so at your own risk. Should you choose to stay, please keep in mind emergency responders may or may not be able to get to you due to the conditions at the time.
  • Voluntary Evacuation: Citizen may choose to leave at any time when voluntary evacuations are ordered or when they feel it necessary.