Start or Stop Service

image washing hands in a sinkTo begin receiving water service, or to turn off existing service, please call the Customer Service division at 757-664-6700. Our customer service hours are 7:30 a.m. to 5 p.m. Monday through Friday, except holidays.

Request Services

Please give us at least a 24-hour notice for service requests. Requests for service changes received before 3 p.m. will be handled the next business day.

Helpful Resources

Please contact Customer Service at 757-664-6700 for more information.