- Departments N to V
- Traffic Operations Center
Traffic Operations Center
The Traffic Operations Center (TOC) oversees the installation and maintenance of traffic signal infrastructure, traffic signs, pavement markings, streetlights, and provides support for special events.
- Provides around the clock response for 315 signalized intersections, 120 school and pedestrian crossing signals, 22 continuous and activated flashers, and more than 30 dynamic speed limit display signs
- Provides inspection services for all newly installed or upgraded traffic signal items
- Oversees Miss Utility responses for overhead and underground traffic signal-related items
- Removes graffiti from signal-related items
- Removes objects tangled in non-energized lines that are over the public right-of-way
Signs & Pavement Marking Group
- Maintains more than 700 miles of lane markings, 813 crosswalks, and 9,400 pavement marking legends
- Responsible for repair and replacement of more than 40,000 traffic signs city-wide
- Manufactures signs for in-house and specialty projects
- Removes graffiti from signs & posts
- Provides support for various special events
Report an Infrastructure Problem
If you notice a problem that needs fixing as you travel around Norfolk, please take a moment to report it. This is the most effective and efficient way for us to know what needs attention.
- To report a physical problem with a street, such as potholes or broken traffic signals, submit a request through MyNorfolk.
- Report traffic signal malfunctions to the Norfolk Police Non-Emergency Line at (757) 441-5610 or through the Citizens Online Reporting System.
- Other emergencies requiring immediate attention should be reported to 911.
Get information about the Department of Public Works' street and sidewalk maintenance and street sweeping program.