Bill Pay Assistance

Funds have been exhausted and applications are no longer being accepted for the CARES Act Statewide Utility Relief Program. Please call Customer Service at 757-664-6700 to discuss payment options on past due and current balances.

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H2O-Help to Others Program Available to Assist with Water Utility Bills

Through H2O, families or individuals in danger of losing residential water service because of a family crisis can receive one-time financial assistance to pay their local public utility and/or HRSD bill. Visit