Frequently Asked Questions

Vaccine Phases

  1. What phase is Norfolk in?
  2. I’m in phase 1a. Did I miss my chance to register for a vaccine?
  3. What if I do not know what phase I’m in?
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Preregistration

  1. Is preregistration the same thing as scheduling a vaccine appointment?
  2. I just preregistered, why hasn't anyone contacted me?
  3. I do not have an email, should I still complete the online form?
  4. When I preregister, does that confirm my vaccine dose?
  5. I'm a business owner. How can I assist my employees with preregistration?
  6. How do I remove myself from the pre-registration list if I no longer need to be on it?
  7. I recently got an email from someone NOT from the health department telling me that, for a fee, I could get an early appointment to get COVID-19 vaccine. Is this a scam?
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General Vaccine Information

  1. Will there be a choice of which COVID vaccine I get?
  2. Does the vaccine give me full protection from COVID-19?
  3. How long will it take for me to receive a vaccine?
  4. Can unemployed, retired/essential workers receive a vaccine?
  5. Will I still need to wear a mask and socially distance after I receive vaccine?
  6. Do I need to get the vaccine if I have already recovered from COVID 19?
  7. Should I be getting the COVID-19 vaccine if I have other medical conditions?
  8. What if I have had allergic reactions to vaccine in the past, should I get the COVID 19 vaccine?
  9. Is the COVID-19 vaccine effective?
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Volunteers

  1. I’m interested in volunteering with vaccination efforts, what do I do?
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