Permits

UPDATE (7/22): Due to technical issues, the online payment portal is not processing payments correctly. Staff is working to correct the issue. Do not make any payments online. You can pay by check at the Development Services Center located on the 1st floor of Norfolk City Hall, 810 Union Street between the hours of 8:30am - 4:30pm. We apologize for the inconvenience and thank you for your patience. 

TRADE PERMITS: All trade permits (Mechanical, Plumbing, and Electrical) submitted, paid, and printed on the portal @ norfolkvapermits.force.com. Once the application is submitted online, applicants will receive an email to make a payment within 2 business days. Registration is required for an account on the online portal as owner or contractor; if one is not set up already. 

MODIFICATION TO TRADE PERMITS: Applicants that need to make modifications to trade permits (Mechanical, Plumbing, and Electrical) will need to apply for a new permit @ norfolkvapermits.force.com. Applicant will need to answer “YES” to the question” Is this a modification” and enter the permit # that is being modified when asked for “Trade Permit Number”. Once processed there will be a $50 fee for modification, plus cost of any additional work items added to the permit.

EXTENSIONS: All permit extensions will require a completed Request for Extension Form and emailed to planreviewpermits@norfolk.gov.  Once processed and there will be a $50 fee which can be paid on the online portal @ norfolkvapermits.force.com.

PERMITS REQUIRING PLAN & ZONING REVIEWS:  Applications are being reviewed in the order in which they are received, and an email will be sent with the tracking number in 2-3 business days.  The initial review by the plan reviewer may take up to 10-14 business days. A plan reviewer will contact the applicant by email or phone when the permit is “Approved”, or additional information is needed. All fees will be paid on the online portal @ norfolkvapermits.force.com once the applicant is contacted.

Starting the Permit Process

New Residential & Commercial Building:  

The  following agencies are needed:

Additionally, a completed building application, site survey, and construction documents should be emailed to planreviewpermits@norfolk.gov in one pdf or through the City of Norfolk FTP Site.

Additions to Building, Decks, Porches, Swimming Pool, Fire Protection,  and Alterations/Repairs

Email a completed building application, site survey*If needed*, and construction documents to planreviewpermits@norfolk.gov in one pdf or use the City of Norfolk FTP Site.

New Elevators:

Email a completed elevator application, site survey*If needed*, and construction documents to planreviewpermits@norfolk.gov in one pdf or use the City of Norfolk FTP Site.

Signs:

Email a completed sign application, site survey*If needed*, and construction documents to planreviewpermits@norfolk.gov in one pdf or use the City of Norfolk FTP Site.

Fences, alterations to driveways, sheds, garages under 256 square feet:

Email a completed zoning certificate application and site survey to planreviewpermits@norfolk.gov in one pdf.

Demolition:

Apply for sewer cap on a plumbing permit and attach the water meter removal form first. Once the plumbing permit is finaled, then email a completed building application, the required sign-off documents to planreviewpermits@norfolk.gov

FTP Site Submissions: If uploading documents to the FTP Site use the User Name: ftpuser and Password: getFILE$416; once files are uploaded please notify us by sending an email to planreviewpermits@norfolk.gov.. For full instructions click here (PDF).

The fee schedule can be found here.