Norfolk City Data

Norfolk City Data

Why City of Norfolk Data? 

Our data provides important reference information for Norfolk residents and business owners. Data from a diverse range of city departments illustrate city workings through real-time numbers, statistics, maps and visualizations. Explore tools from around the city linked on this page for a comprehensive view of how the city looks and operates. Resources here also include links to important data from state and national organizations.

We hope these data encourage exploration and understanding of the many services and operations of the City of Norfolk, as well as tools for our residents to track and help improve city services.

What Works Cities Certification

The City of Norfolk has achieved 2021 What Works Cities Certification, the national standard of excellence in data-driven city governance.

What Works Cities Certification evaluates how well cities are managed by measuring the extent to which city leaders incorporate data and evidence in their decision-making to improve residents’ lives. Norfolk achieved Certification at the Silver level after a yearlong push to reinforce and expand its data practices to complete the What Works Cities’ rigorous certification review.

It is one of only 16 cities to be newly certified this year and one of only 40 cities to be certified since the program was launched in April 2017. Norfolk joins cities including Boston, Memphis and Philadelphia.

What Works Cities is a national initiative launched by Bloomberg Philanthropies to help cities use data and evidence more effectively to tackle their most pressing challenges.

What Works Cities Certification assesses cities based on their data-driven decision-making practices, such as whether they are using data to set goals and track progress, allocate funding, evaluate the effectiveness of programs, and achieve desired outcomes from contracts with outside vendors. The program also measures whether cities are publicly and transparently communicating about their use of data and evidence.

To attain the certification, Norfolk has refined its data collection and governance practices, expanded its resident engagement and outreach for city data including through Norfolk Open Data, the city’s open data portal, and provided City Council members and city staff with data crucial to making informed decisions.

Norfolk began its partnership with What Works Cities in 2017. Since then, Norfolk has instilled and developed a data culture across the city through data storytelling, performance improvement and management, creation of a data leadership committee as well as departmental data champions, and by providing technology recommendations that have helped Norfolk grow its data and analytical capabilities.

Some notable examples of the city’s use of data include:

  • The City of Norfolk installed tide gauges that collect water level readings at sites around the city every six minutes. This data is crucial to helping city planners understand where and when flooding occurs, what to do about it in the short term, and will inform long-term coastal resiliency plans to mitigate the effects of increasing sea level rise and flood risk.
  • To help bolster residents’ understanding of and decision making around flood risk, Norfolk launched the Flood Risk Learning Center, a research project that identified the most effective messaging  to explain property flood risks. This online tool allows residents to generate a personalized flood risk report based on their address, including annual percent risk of flooding, tips to lower insurance costs, and FEMA resources. One resident was able to reduce flood insurance costs from $12,000 to $1,000!
  • Using data from municipal and state courts, Norfolk’s data analytics team at CivicLab was able to identify where evictions are happening at higher rates across the city. By tracking this information, the city will be able to invest funding to prevent future evictions. Norfolk will also use the data to determine the root causes of higher eviction rates in specific neighborhoods and plan to develop programs to address them directly.
  • In recent years Norfolk has dramatically increased the amount of critical data being made available to residents online through the Norfolk Open Data portal. Using this tool, residents can review important resources, such as GIS data and local COVID-19 impact dashboards, to gain a better understanding of how the city optimizes programs and services. It also includes data from the city’s resident request portal, MyNorfolk, which launched in late 2019. Residents can view thousands of calls, emails, online requests and app submissions that Norfolk Cares staff field each month. This resource helps determine and track the services that residents want prioritized and ensures the city is meeting its performance objectives.

The 16 new cities that achieved Certification this year include four cities at the Gold level (Austin, TX; Chattanooga, TN; Detroit, MI; and Gilbert, AZ) and 12 cities at the Silver level: Baton Rouge, LA; Bellevue, WA; Fort Collins, CO; Glendale, AZ; Irving, TX; Little Rock, AR; Madison, WI; Minneapolis, MN; Norfolk, VA; Portland, OR; San Antonio, TX; and Syracuse, NY.

Click here for the full list of certified cities.

“Since Certification was first introduced, cities have made tremendous progress in their ability to build the data capacity and skills needed to drive their decision-making with data and evidence,” said Jennifer Park, founding director of What Works Cities Certification. “This year, cities used data and evidence to guide their response to COVID, address budget shortfalls, reimagine public safety, advance equity, and much more. Data wasn’t just a valuable tool for city leaders –⁠ it was a necessity.”

What Works Cities Certification was developed by a team of experts from Results for America in close consultation with the What Works Cities Certification Standard Committee. To evaluate cities, these experts conducted a rigorous validation process of cities’ Certification assessments and participated in site visits to the highest-performing cities to determine the city’s Certification level.

The program has inspired a movement of cities that are doubling down on their commitment to building the most well-managed local governments possible and using Certification as a roadmap for doing so. More than 200 cities have completed a Certification assessment to have their practices benchmarked against the national standard. The assessment is the first step to receiving exclusive support from What Works Cities to continue building a more effective local government. To learn more about the program and how to participate, visit

Norfolk AIR

Norfolk AIR is the premier site for property information in Norfolk. Norfolk AIR, short for Norfolk Address Information Resource, is a web application that provides quick access to a wide variety of data, maps and aerial photography for all addresses in the City.

Norfolk GIS

The Geographic Information System (GIS) web page provides links to maps, photos, interactive mapping applications and citywide GIS data.

Norfolk Open Data Portal

Open Data is city data that can be used, repurposed, and distributed by anyone without restriction or cost. Learn more about Norfolk’s Open Data Program here.


Where's the Data in Your Neighborhood? 
Learn how to find data about your neighborhood in Norfolk’s Open Data portal.


Click these links to access a variety of city dashboards.

Capital Improvement Plan Dashboard

Diversity Dashboard

Revenue and Expenditure Summary Dashboard

Covid-19 Impact Dashboard


Norfolk City Data

External Data Sources:

Other sources of raw data and analysis available to the public include weather, demographics, traffic, flood insurance, water levels, population health, economic opportunity, and geographic boundaries. 

Commonwealth of Virginia Open Data

To visit the Virginia Open Data Portal, click here.

To view Virginia’s fiscal and demographic data, click here

Census Data

To find available Census APIs, click here

To view Census datasets and download them, click here

To view quick Census facts about Norfolk, click here and here

To download geography files, such as shapefiles, click here

To download geography files with demographic and economic data, click here

Weather and Tide Data

To view the Virginia Institute of Marine Science (VIMS) Tidewatch Map, click here

National Oceanic and Atmospheric Administration (NOAA) Data:

The following links provide portals into NOAA datasets and visualizations, including climate, tide, and map data. We encourage you to familiarize yourself with this goldmine of data.

To view NOAA datasets and visualizations by category, click here.

To view NOAA maps and geospatial products, click here

To view historical weather and climate data, in addition to station history information, click here

To view historical, current, and predicted tide and water level data, click here

UVA Cooper Center Data

To view economic and tax data, click here

To view demographic data, click here.


To view FEMA data that is available in multiple formats, click here

To view the FEMA Flood Map, click here

City Health Dashboard

To view a population health dashboard for Norfolk, as well as a comparison to other cities, click here

Opportunity Atlas

To view an interactive map showing economic mobility and demographic data, click here

Waze Data

To view the live Waze map, showing traffic and road incident data, click here.

External Partners