Retirement Office


On June 13, 2023, the City Council will vote on the FY 2024 Operating Budget which will include the decision on a one-time $660 supplemental payment to eligible NERS retirees that had a minimum of 20 years of creditable service and were receiving a retirement benefit on or before June 30, 2022. If approved, the one-time payment will be included in the July 31, 2023, retirement check.

City of Norfolk Mermaid NERS graphic

Norfolk Retirement Office

The bureau maintains information necessary to administer benefit payments to members, performs accounting and payroll tasks according to federal and state regulations pertaining to qualified pension funds, and provides retirement and death benefits to the system membership in accordance with Chapter 37 of the Norfolk City Code.

Information About Upcoming Investment Committee Meeting and NERS Board of Trustees Meeting: July 12, 2023 (in consideration of July 4th holiday)

Bi-Monthly Board of Trustee Meeting Schedule 2023 (PDF)


Expanded Deferred Retirement Option Program

City Council approved the expansion of the Deferred Retirement Option Program (DROP) beyond sworn Norfolk Police Department and Norfolk Fire-Rescue members to all eligible Norfolk Employees’ Retirement System (NERS) retirees, effective January 1, 2023.

DROP Expanded Frequently Asked Questions (FAQ PDF)
Know2Ask DROP Expanded (PDF)

Norfolk Employees’ Retirement System (NERS) Receives National Honors for Excellence in Financial Reporting

FY 2021 GFOA Certificate

These awards also serve to speak highly of our staff and their commitment to excellence in financial reporting. Our members can be confident that their retirement fund is soundly managed, transparent and our reporting exceeds national guidelines.

Click here to view the award-winning NERS Annual Comprehensive Financial Report and here to view the award-winning NERS Popular Annual Financial Report on our website.  

For the updated 2022 Annual Reports, click here:

NERS Annual Comprehensive Financial Report

NERS Popular Annual Financial Report

make an appointment

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NERS Annual Financial Reports

NERS “KNOW 2 ASK” Series

Basic information needed to empower you to ask important retirement-related questions.  Knowing who and what to ask is the key.

Pre-Retirement Frequently Asked Questions

Retiree Self-Service

Forms & Notices

View the different forms and notices.

Administrative Policies and Procedures