Norfolk CARES T.E.A.M. 

(Career and Readiness Employment Services) 

  • Transition forward
  • Engage more
  • Achieve independence
  • Move beyond

Transitioning into the community after being convicted of criminal charges or incarceration can present a variety of challenges. We know that if people have help in the beginning it improves their chances of success dramatically and that’s better for you, your family and the community. Additionally, people who have been previously involved in the criminal justice system need on-going support regardless if they have ever served time in jail or prison or the length of time passed since conviction.

The Norfolk Department of Human Services uses a community-based approach to integrate human services and public safety. 

Eligibility (Norfolk residents currently receiving SNAP benefits who meet one of the criteria's below)

  • Adults convicted of a recent or past misdemeanor or felony charge
  • A person between the age of 18-49 with no children on their SNAP case and no exemptions from work requirement (ABAWDS)
  • Youth or young adult transitioning out of foster care (17-24 years of age)
  • A non-custodial parent with a Department of Child Support Enforcement case with TANF debt


Our services include:

  • Assistance with finding employment or getting vocational training
  • Assessment and referrals
  • Case management
  • Job readiness classes 
  • Job coaching 
  • Resume development
  • Workshops

Additional Information

For more information about our CARES T.E.A.M., email Madonna Flores or call at 757-416-4320. You may also complete the form and someone will contact you.