Contact Information

For Parks and Urban Forestry inquiries, call 757-823-4023.

Tree Service Requests

To submit a tree service request call 757-664-6510 or complete the Tree Service Request online form.

Request a Street Tree Planting

To request a street tree planting complete the Street Tree Planting Request form or call Norfolk Cares at 664-6510. Tree crews will assess your suggested planting site to determine if it is a proper location and plant an appropriate tree species during planting season. Please note, city crews plant new trees mid-November through February.

Contractors

If you are performing work in close proximity to any city tree, a tree permit application (PDF) is needed. For additional information, contact the Parks and Forestry Office.

Limbs Near Power Lines

Citizens concerned about tree limbs near overhead power lines should contact Dominion Power at 866-DOM-HELP (866-366-4357). The city does not prune trees around overhead utility lines, such as those for Dominion Power, Cox Communications, etc.

This is the responsibility of the utility company whose lines are within that overhead easement. Dominion prunes trees on an approximate 3-year cycle, and the communications companies only prune when there is a current disruption in the transmission of their data.

Get Involved

Take part in the Celebrate Trees! initiative.