Utilities Assistance

Local Number
(757) 664 - 6035

The City of Norfolk's Lifeline program helps eligible residents avoid disruption in water service. Low-income families, individuals and senior citizens who qualify may receive financial assistance to cover certain costs associated with the Hampton Roads Utility Bill (HRUBS). Lifeline also assists with payment of the refuse disposal fee (SPSA). Residents may apply for both forms of assistance with one application.

LIFELINE FACTSHEET.PDF

LIFELINE APPLICATION.PDF

LIFELINE APPLICATION.DOC

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Apply for Lifeline Utility Assistance

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