Adult Services\ Adult Protective Services



Adult Services\ Adult Protective services
(757) 664 - 6123
24 hours a day
seven days a week

 

24 Hour Hotline
1 - 888 - 832 - 3858
HOURS after 5:00 p.m.
weekends, and holidays



Adult Protective Services provides ongoing adult services, companion services, adult day care, and protection to enable aged or disabled adults to remain in their own homes rather than move to institutions. APS offers protective services to safeguard and defend adults from abuse, neglect, or exploitation. Transitional services are also provided to adults once they are released from institutions and returning to the community. Assistance is provided to people in nursing homes as well.

APS also utilized Auxiliary Grants which provides cash payment for aged, blind or disabled individuals who reside in a licensed Assisted Living Facility (ALF). The auxiliary grant payment makes up the shortfall between an individual’s income and the state rate charged by the ALF.

Office Hours

Adult Protective Services are provided 24 hours a day, seven days a week.

Report an Incident

To report suspected incidents of adult abuse in Norfolk, call Adult Protective Services at 664-6123 or the toll-free Adult Protective Services Hotline at 888-832-3858 after 5:00 p.m., on weekends, and holidays.

For additional information contact: Heather Crutchfield | (757) 664-7734







Department of Human Services

741 Monticello Avenue
Norfolk, VA 23510
(757) 664-6000
Contact by Email

City Departments

2012 Foster/Adoptive Parent
Training Schedule
2011 Foster/Adoptive Parent Training Schedule PDF